Terms & Conditions
Welcome to our website. By accessing or using our services, you agree to the following Terms & Conditions. Please read them carefully.
General
These Terms & Conditions apply to all visitors, customers, and users of our website. By continuing to use our site, you accept and agree to abide by these terms.
Product Information
We make every effort to present accurate details about our coconut products. Specifications, availability, and pricing may vary based on season, demand, and export regulations. We reserve the right to update or modify product details without prior notice.
Orders & Payments
- All orders must be placed through our official communication channels.
- Prices are confirmed at the time of order.
- Payments must be completed as per the agreed terms before processing or shipment.
- Any delay in payment may affect the order timeline.
Shipping & Delivery
- Delivery timelines depend on product availability, destination, and shipping schedules.
- Once products are shipped, transit time is managed by the logistics partner.
- We ensure safe packing, but damages caused by mishandling during transportation are subject to the logistics provider's policies.
Cancellations & Refunds
- Order cancellations must be requested before the shipment is processed.
- Once shipped, orders cannot be cancelled.
- Refunds, if applicable, will be processed as per mutually agreed terms.
Use of Website
You agree not to misuse the website, disrupt its function, or attempt to access restricted areas. All content, including text, images, and product descriptions, is owned by us and cannot be copied or distributed without permission.
Limitation of Liability
We strive to provide reliable service, but we are not responsible for:
- Delays caused by external factors like customs, shipping agencies, or natural events
- Delays caused by external factors like customs, shipping agencies, or natural events. Incorrect information provided by the customer
- Losses arising from misuse of the website or improper handling of information
Privacy
Any personal information shared with us will be handled responsibly, in line with our Privacy Policy.
Changes to Terms
We may update these Terms & Conditions when necessary. Continued use of our website signifies acceptance of the updated terms.